Before you sign: a KFS checklist
RBI's rules give you a Key Facts Statement for every new retail or MSME term loan, and at least three working days to decide (for loans of seven days or more). Don't let anyone rush you. Go through this list first:
- You have the KFS, in a language you understand. RBI's rules require it, and the lender must explain it and get your acknowledgement.
- The APR includes every charge. Enter the KFS numbers in the checker above: our APR and the KFS APR should match.
- Every fee has an amount. Processing fee, documentation, stamp duty, legal and valuation charges. Anything not in the KFS can't be charged later without your explicit consent.
- You know whether insurance is optional. Ask what it covers, who the insurer is, and what happens to it if you close the loan early.
- You've read the contingent charges. Penal charges for late payment, bounce charges, and foreclosure or part-payment charges. Floating-rate loans to individuals for non-business purposes have no foreclosure charges.
- The EMI matches the repayment schedule. The schedule is part of the KFS. Check the EMI and the number of instalments.
- You know the amount you'll actually receive. Loan amount minus the charges deducted at disbursal. Check your bank statement after it's credited.
- You have the grievance officer's phone and email. The KFS must list them. Keep the KFS: it's the document you'll rely on if there's a dispute.
- For app loans: you know the cooling-off period. Digital loans have a cooling-off period, shown in the KFS, when you can exit without a prepayment penalty.
Already signed and something doesn't match? See charged more than your KFS says for a ready letter and how to escalate.
Worked example
A ₹5 lakh personal loan at 12% for 3 years, with a ₹11,800 processing fee (2% + GST) and ₹8,000 of loan insurance:
| EMI | ₹16,607 |
| You actually receive | ₹4,80,200 |
| Total charges | ₹19,800 |
| Total cost (interest + charges) | ₹1,17,652 |
| APR | 14.83% |
| APR without the insurance | 13.67% |
The 12% loan really costs 14.83% a year. If its KFS showed an APR close to 12%, the charges wouldn't have been counted, and that's worth questioning.
If something doesn't add up
- Ask the lender, in writing, for a breakup of every charge and deduction, and the repayment schedule.
- Ask for a refund of anything charged that isn't in the KFS and that you didn't explicitly agree to.
- If it isn't resolved within 30 days, complain to the RBI Ombudsman at cms.rbi.org.in. Our hidden charges help page has a ready letter, and shows how to keep proof and escalate.
How we calculate
- EMIs on a reducing balance at a fixed rate for the whole tenure.
- All charges are paid at the start (or deducted from the disbursal).
- APR is the monthly rate at which the EMIs repay the amount you receive, × 12, like RBI's KFS illustration. Lenders may round the EMI or count the first month differently, so small differences (up to about 0.25%) are normal.
Frequently asked questions
What is a Key Facts Statement (KFS)?
A short, standard summary of your loan that RBI requires lenders to give before you sign, for all new retail and MSME term loans since 1 October 2024. It shows the amount, interest rate, EMI, every fee and charge, the APR, and the repayment schedule.
What is APR, and why is it higher than my interest rate?
The annual percentage rate (APR) is the yearly cost of the loan including all charges, not just interest. Because fees reduce the money you actually receive while your EMIs stay the same, the APR is higher than the interest rate whenever there are charges.
What must be included in the APR?
Under RBI's KFS rules, the APR includes the interest and all charges the lender levies, plus third-party charges it collects from you, such as insurance and legal fees. Contingent charges like penal charges or foreclosure charges are listed separately and aren't part of the APR.
Can a lender charge a fee that isn't in the KFS?
Not without your explicit consent. RBI's rules say fees and charges not mentioned in the KFS can't be charged at any stage of the loan without the borrower's explicit consent. If one appears, ask the lender in writing to explain or refund it.
My loan was taken before October 2024. Does this apply?
The KFS requirement covers new retail and MSME term loans sanctioned from 1 October 2024. You can still use this tool with the numbers from your sanction letter to see the true cost of an older loan.
Is loan insurance compulsory?
Ask the lender. Insurance collected with the loan must be shown in the KFS and counted in the APR. If it's optional, compare its price with buying cover yourself, since it can add noticeably to the cost.